Terms

Last updated: January 2026

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your use of the Anji Barton Dog Training website (“Website”) and any services, classes, programs, digital products, or memberships provided by Anji Barton Dog Training (“ABDT,” “we,” “us,” or “our”).

By booking services, purchasing products, joining a membership, or using our Website, you agree to be bound by these Terms and our Privacy Policy.

This Website and our services are intended for individuals 18 years of age or older.

2. Services Provided

ABDT offers:

  • Private dog training

  • Group classes and puppy socials

  • Online courses and digital products

  • Subscription-based memberships and programs

All training is force-free, science-based, and focused on humane, evidence-based practices.

3. Refunds & Sales Policy

Private Training Packages

  • A full refund is available if a package is cancelled more than 3 days before the first scheduled session.

  • No refunds are available within 3 days of or after the first session.

  • An exception may be made if the dog becomes seriously ill or passes away.

  • Packages expire 6 months from purchase and are non-refundable.

  • Clients who become non-responsive for more than 7 days after training has begun (excluding documented emergencies) forfeit refund eligibility.

Group Classes & Puppy Socials

  • Fixed-schedule classes are non-refundable, non-transferable, and cannot be deferred.

  • Missed classes do not include make-ups.

  • Dogs may be removed if deemed unsuitable for a group environment (see Section 8).

Online Courses & Digital Products

  • All sales are final. No refunds or exchanges.

Memberships & Subscriptions

  • Subscriptions may be cancelled at any time.

  • Cancellation takes effect at the end of the current billing period.

  • No partial refunds are issued.

4. Scheduling, Cancellations & No-Shows

Private Sessions

  • Sessions may be rescheduled up to 24 hours in advance.

  • Late cancellations or no-shows are not credited or refunded.

  • Sessions cancelled by ABDT (e.g., weather) will be credited or rescheduled.

  • Day Training sessions cannot be cancelled or rescheduled.

5. Health & Vaccination Requirements

Clients must provide proof of:

  • Age-appropriate vaccinations (Rabies, DHLPP, Bordetella as applicable)

  • Dogs must be free from contagious illness

  • Dogs must be on flea/tick prevention

ABDT reserves the right to remove any dog requiring urgent veterinary care.

6. Humane Treatment Policy

ABDT does not allow physical punishment, intimidation, or aversive handling.

This includes (but is not limited to):

  • Hitting, yelling, choking, shock or prong collars

Clients who persist in these behaviours will be dismissed without refund.

7. Trainer & Community Conduct

Harassment, bullying, intoxication, or abusive behaviour toward instructors, staff, or community members will result in immediate termination of services without refund.

8. Group Classes & Puppy Socials

Suitability

Dogs must:

  • Be comfortable around people and dogs

  • Not display aggressive or highly disruptive behaviour

  • Be healthy and free of contagious illness

Female dogs in heat may not attend in-person classes.

Removal from Class

If a dog is deemed unsuitable:

  • Unused fees may be applied toward private training or

  • A pro-rated refund may be requested within 14 days

9. No Guarantees

Training outcomes depend on client participation, consistency, and reinforcement.

ABDT makes no guarantees regarding:

  • Behaviour outcomes

  • Future reliability of trained behaviours

  • Duration of results

10. Media Release

Clients grant ABDT permission to use photos, videos, and training information for educational and promotional purposes unless otherwise requested in writing.

11. Liability & Assumption of Risk

Clients acknowledge that working with animals carries inherent risk.

ABDT is not liable for:

  • Injury, illness, escape, loss, or damage caused by the dog

  • Behaviour after training has concluded

Clients agree to indemnify and hold harmless ABDT from all related claims.

12. Website Use & Intellectual Property

All content on this Website is the property of ABDT and may not be copied, shared, or redistributed without written permission.

13. Accounts & Security

Clients are responsible for maintaining the confidentiality of their account credentials and all activity associated with their account.

14. Termination

ABDT may terminate services at any time if:

  • A dog poses a safety risk

  • A client breaches these Terms

  • Behaviour violates humane or conduct policies

Unused sessions may be refunded at ABDT’s discretion.

15. Privacy & Communications

Use of the Website is subject to our Privacy Policy.

By contacting ABDT, you consent to electronic communications.
SMS data is used only for service communication and is never sold or shared.

16. Governing Law

These Terms are governed by the laws of Ontario, Canada.
Any disputes must be brought in courts located in or nearest to Toronto, Ontario.

17. Changes to Terms

We may update these Terms at any time. Continued use of services indicates acceptance of any changes.